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Empowering Communication Solutions for Emergency Services

Who We Are
Operational Communications: Tailored Solutions for Critical Situations
Operational Communications is a specialised service dedicated to meeting the communications needs of the emergency services sector. Based in the Yarra Valley, we support clients across Victoria and beyond, ensuring reliable communications wherever they are needed.
We maintain rigorous safety, compliance, and governance standards while keeping overheads lean – meaning our clients receive high-quality solutions at a competitive cost.
Our team brings decades of combined experience in emergency service communications, with a proven history of supporting critical operations in high-pressure environments. Our expertise spans call-taking, dispatch, field communications, fleet systems, and emerging technologies. This practical foundation allows us to deliver solutions that work when reliability matters most – grounded in operational knowledge, not just technical theory.
Made up of both current and former emergency service volunteers, our team understands first-hand the challenges faced on the ground. This unique mix bridges the gap between technical systems and operational needs, ensuring that every solution we design, maintain, or recommend is practical, resilient, and fit for purpose. Because we live and breathe the environment we support, we bring an authentic perspective that aligns with the needs of frontline members.
Drawing on this track record, Operational Communications has strengthened communications systems for a wide range of emergency services. Our work has helped improve response times, enhance operational efficiency, and foster seamless collaboration between partner agencies. Above all, our commitment to tailored solutions ensures measurable outcomes that make a real difference when it matters most.


Meet Our Team
Dedicated Experts in Communication Solutions

Phil May

Jim Young

Nic Hanna
