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Empowering Communication Solutions for Emergency Services

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Combined years of Experience
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Team Members
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Satisfied Customer
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Dedication to quality

Who We Are

Operational Communications: Tailored Solutions for Critical Situations

Operational Communications is a specialised service dedicated to meeting the communications needs of the emergency services sector. Based in the Yarra Valley, we support clients across Victoria and beyond, ensuring reliable communications wherever they are needed.

We maintain rigorous safety, compliance, and governance standards while keeping overheads lean – meaning our clients receive high-quality solutions at a competitive cost.

Our team brings decades of combined experience in emergency service communications, with a proven history of supporting critical operations in high-pressure environments. Our expertise spans call-taking, dispatch, field communications, fleet systems, and emerging technologies. This practical foundation allows us to deliver solutions that work when reliability matters most – grounded in operational knowledge, not just technical theory.

Made up of both current and former emergency service volunteers, our team understands first-hand the challenges faced on the ground. This unique mix bridges the gap between technical systems and operational needs, ensuring that every solution we design, maintain, or recommend is practical, resilient, and fit for purpose. Because we live and breathe the environment we support, we bring an authentic perspective that aligns with the needs of frontline members.

Drawing on this track record, Operational Communications has strengthened communications systems for a wide range of emergency services. Our work has helped improve response times, enhance operational efficiency, and foster seamless collaboration between partner agencies. Above all, our commitment to tailored solutions ensures measurable outcomes that make a real difference when it matters most.

Our Journey

The Evolution of Operational Communications

Founded in response to the growing need for specialised communication solutions, Operational Communications is evolving into a trusted partner for emergency services. Our combined expertise in emergency management and communications equips us to deliver solutions that are both reliable and effective, consistently meeting and exceeding client expectations.

Unlike larger firms with high fixed costs, our streamlined structure enables us to provide competitive pricing while maintaining rigorous standards in safety, training, and compliance. Clients benefit from direct access to experts, faster decision-making, and tailored solutions – without paying for unnecessary overheads.

Our team brings together a unique blend of technical and operational expertise, with qualifications spanning RF radio principles, open registration cabling, and communications planning. This depth of knowledge ensures that every system we design, and deliver is practical, resilient, and tailored to the needs of frontline operations.

Beyond technical capability, our staff are also trained in work at heights, industrial rope access, vertical rope rescue, rigging, and drone piloting. These skills enable us to operate safely and effectively in complex environments—supporting communications systems not only in design and planning, but also in the field, wherever they are needed.

Meet Our Team

Dedicated Experts in Communication Solutions

Phil May

Jim Young

Nic Hanna

Josh Gamble

Take Action for Better Communication Today!

Ready to strengthen your communications? Let’s make sure your systems are reliable when it matters most.

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